Customer information

Store policies

Ordering is open only for products displaying an active checkout form. Other designs remain previews.

Shipping + production

Products are made to order by Printful and shipped within the United States. Most orders arrive about 7 to 15 business days after payment. The shipping service, price, and current estimate are calculated for your complete bag and delivery address before payment. Tracking will be emailed after the carrier accepts the package. Supplier and carrier dates are estimates, not guarantees.

Returns + problems

Every item is made for your order. We do not accept returns or exchanges because you changed your mind or selected the wrong size or color. Please check the size guide before ordering. This does not limit rights that cannot be excluded by law.

If an item arrives damaged, defective, misprinted, or different from your order, email evan@experienceadvertising.com within 30 days of delivery. Include your order reference and clear photos. We will arrange a replacement or refund for a verified issue. You will not pay return postage for an accepted defect claim, and you usually will not need to send the item back. Do not mail anything before we provide instructions.

For a package lost in transit, contact us within 30 days of its estimated delivery date. If a refund is approved, we will initiate it to the original payment method within 10 business days of approval; your bank controls when it appears. Contact us immediately to request a cancellation. We can cancel only if production has not started.

Care

Follow the garment label. Questions can be sent to evan@experienceadvertising.com.

Privacy

We collect the name, email address, delivery address, product choices, and order status needed to process and support an order. Stripe processes payments, and card details are entered directly into Stripe checkout. We share delivery and product information with Printful so it can produce and ship the order. Cloudflare hosts the site, stores order and signup records, and sends branded email.

Product-update signup is optional. We store your name, email, signup source, permission record, and confirmation or unsubscribe status in Cloudflare. Marketing messages require your signup consent and include an unsubscribe link. You may request access, correction, or deletion by emailing evan@experienceadvertising.com. Some order records may be retained for accounting, fraud prevention, and legal obligations.

For U.S. visitors, Google Analytics helps us measure site use unless you choose Essential only. Advertising measurement is off by default. For visitors outside the U.S., Google measurement stays off until they enable it on this privacy page. If we cannot determine your country, Google measurement stays off until you choose otherwise. You can change these settings using the preferences on this page. The choice is saved in this browser. We do not send names, addresses, payment details, or private customer content to Google Analytics.

Meta Pixel loads only if you choose Allow analytics and ads. It receives page views, product views, bag actions, checkout starts, and verified purchases to measure results and show relevant products on Facebook and Instagram. Events can include browser identifiers, page URLs, catalog item IDs, quantities, and order value. We do not send names, email addresses, delivery addresses, payment details, or private customer content to Meta Pixel. Analytics only and Essential only do not load Meta Pixel. See Meta's privacy policy.

Pinterest measurement also stays off unless you allow analytics and ads. With that permission, Pinterest receives page visits and product and bag activity, including public product URLs, browser identifiers, catalog item IDs, quantities and value. We do not enable automatic enhanced match or send names, email addresses, addresses or payment details. Analytics only, Essential only and Global Privacy Control keep Pinterest off. See Pinterest privacy policy.

Terms

Deep Time Club is operated by Experience Advertising, Inc., 10528 NW 10th St., Plantation, FL 33322. Prices are in U.S. dollars. Before paying, review the product, size, quantity, delivery address, shipping charge, tax, and final total in Stripe checkout. Products are made to order after successful payment. We may cancel and refund an order that cannot be produced or shipped as selected. Florida law governs these terms to the extent permitted.